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Job overview

Area of Responsibility
Communications/Sports InformationCreative & Digital Media
Type
Full-Time
Location
Boone, North Carolina
Salary
Not Provided

Director of Social & Digital Media

Appalachian State UniversityFull-TimeBoone, NC
  • Manage Official Social Platforms – Serve as the primary manager of App State Athletics’ official social media accounts (Instagram, Facebook, X, TikTok, YouTube and emerging platforms)

  • Develop Department-Wide Strategy – Create and execute comprehensive, data-driven social media strategies that elevate the App State Athletics brand and support departmental goals

  • Align Sport-Specific Messaging – Work with individual sport programs and internal units to ensure consistent, coordinated and brand-aligned messaging across all digital channels

  • Monitor Trends and Adapt – Track platform trends, audience behavior and industry best practices to proactively adjust content strategy

  • Lead Digital Campaigns – Plan and execute multi-platform campaigns designed to grow brand awareness, increase engagement and support revenue-generating initiatives

  • Use Analytics for Decisions – Analyze performance metrics and produce regular reports to inform content decisions, optimize strategy, and support ticketing, sponsorship and marketing objectives.

  • Engage Online Communities – Monitor, respond to, and engage with followers across platforms to foster a positive and active digital community

  • Coordinate Cross-Department Content –Collaborate with marketing, sponsorships, ticketing, broadcast operations, development and other units to ensure cohesive and strategic content flow

  • Produce High-Impact Content – Utilize video, photo and graphic editing tools to create compelling digital content that adheres to brand standards and resonates with target audiences

  • Oversee Student Assistants – Supervise students who will assist with social & digital media campaigns, content creation and performance metrics analyses

  • Support Website Operations – Assist in managing App State Athletics’ official website (appstatesports.com), including multimedia integration such as videos, galleries and social embeds

  • Lead Non-Sport Digital Comms – Play a key role in digital communication efforts for non-sport-specific departmental units and initiatives

  • Strategic Comms Contact – Act as the primary strategic communications contact for men’s basketball and other assigned sports, providing digital coverage, storytelling and media relations support

  • Other duties as assigned