Director of Institutional Services

Reporting directly to the Senior Associate Commissioner for Institutional Services, the individual selected for this role will manage a service-oriented compliance, academics, governance, and legislative support program for all MAC member institutions. This role acts as a liaison between member institutions, conference leadership, and the NCAA, ensuring effective guidance through contemporary collegiate regulatory frameworks - including direct revenue-sharing models, Name, Image, and Likeness (NIL) reporting, roster management, and transfer portal governance.

Additionally, the position will assist in the administration of select student-athlete development initiatives, and additional programs.

Key Responsibilities

1. Regulatory Compliance & Governance

• NCAA & Conference Legislation: Interpret and educate member institutions on NCAA Division I FBS regulations, Conference operating codes, and evolving legislation surrounding direct student-athlete revenue sharing, roster limits, and compensation rules.

• Reporting Tracking: Oversight of NCAA and Conference reporting requirements.

• NIL & Third-Party Compensation: Oversee institutional compliance with NIL reporting protocols (e.g., clearinghouse / NIL Go disclosures) and monitor third-party, collective, and institutional compensation guidelines.

• Waivers & Portal Administration: Administer appropriate waiver support, progress-toward-degree exceptions, and oversee institutional compliance within the NCAA Transfer Portal system and transfer windows.

• Infractions & Audits: Manage the Conference infractions database, assist with institutional compliance reviews / audits, and provide risk-mitigation guidance on tampering and eligibility disputes.

• Financial Aid: Oversee institutional Financial Aid agreement administration and monitor modern athletic aid/roster-limit thresholds across member schools.

 2. Institutional Services & Governance Meetings

• Compliance Education: Design, lead, and coordinate the Conference’s regular compliance educational programming and workshops for conference / institutional staff, coaches, and administrators.

• Coaches & Administrative Meetings: Organize and facilitate annual committee meetings, coaches’ meetings, and senior compliance administrator sessions.

• Policy Maintenance: Maintain and continuously update Conference Sport Operating Codes, Bylaws, and Administrative Guidelines to reflect modern athletic operations.

3. Student-Athlete Experience & Championship Administration

• Taking MACtion Programming: Help drive 1-MAC programming, ensuring equitable opportunities and support systems across all Conference-sponsored sports.

• Awards & Leadership Programs: Assist with MAC Academic Leadership Development Programs, postgraduate scholarship selections, and all-conference academic/athletic awards programs.

4. Other duties as assigned.

Qualifications & Competencies

Required:

• Education: Bachelor’s degree from an accredited institution.

• Experience: Minimum of 1-5 years of progressive experience in collegiate athletics administration, compliance, or conference office operations.

• Core Competencies: Comprehensive understanding of Division I governance, the NCAA Manual, modern transfer rules, and current regulatory trends (NIL, House v. NCAA settlement impacts, Title IX in modern funding).

• Technical Skills: Proficiency with modern athletics compliance platforms (e.g., NCAA Portal, Teamworks, NIL reporting tools, Microsoft 365, database management software).

• Communication: Exceptional written, verbal, and presentation skills with an ability to distill complex legal and legislative issues into actionable guidance for varied audiences.

Preferred:

• Advanced Degree: Master’s degree, Juris Doctor (J.D.), or higher in Sports Management, Higher Education Administration, etc.

• Interpersonal Skills: Proven track record of collaborative problem-solving, diplomatic conflict resolution, and high-level initiative in complex higher education environments.

Equal Opportunity Statement

The Conference is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.